This Seller Policy describes requirements for listing and fulfilling orders on Hobbies. By selling on the platform, you agree to follow these rules in addition to our Terms of Service.
1. Listing accuracy
- Describe items honestly, including set, language, edition, and condition grading
- Use your own photos or accurately represent the item being sold
- Keep inventory counts current; do not oversell reserved stock
- Disclose defects, alterations, or non-authentic items — counterfeit listings are prohibited
2. Pricing and fees
List prices must be in the currency shown on the listing. Marketplace fees and payment processing costs are disclosed in seller tools and deducted from payouts. Do not charge buyers extra off-platform to avoid fees.
3. Fulfillment
- Ship orders within the handling time shown on your listings
- Package items securely to prevent damage in transit
- Upload tracking when available and respond to buyer messages promptly
- Use Hobbies shipping tools or approved carriers when purchasing labels through the platform
4. Returns and buyer commitments
You may publish a return policy on your seller profile. If no policy is shown, buyers may rely on the platform Refunds & Disputes policy for unresolved issues. Honor return commitments you display on listings.
5. Wholesale and partner sellers
Approved wholesale and Partner Seller accounts must maintain separate channel inventory, honor tier pricing, and comply with additional program requirements communicated during onboarding.
6. Enforcement
We may remove listings, delay payouts, or suspend seller accounts for policy violations, high dispute rates, or suspected fraud. Repeated or serious violations may result in permanent removal.